Joseph A.DeVito, Rena Shimoni, Dawne Clark
Pearson Canada; 5th edition
Messages: Building Interpersonal Communication Skills is a practical and task-oriented introduction to the topic of interpersonal communication that combines critical thinking into all elements of interpersonal communication. It is available in a PDF format. New sections on computer-mediated communication, workplace communication, multicultural communication, ageism and heterosexism, anger, dating violence, nonverbal communication, and conflict management have been included to the new 5th Canadian Edition, which has been revised.
The combination of activities and reading material discusses the influence of gender and culture on interpersonal communication, fosters the development of interpersonal skills, and places an emphasis on listening as a vital component of interpersonal communication.