Julie K. Johnson, William A. Sollecito
Jones – Bartlett Learning; 5th edition
Through a unique interdisciplinary perspective on quality management in health care; this textbook McLaughlin & Kaluzny’s Continuous Quality Improvement in Health Care; 5th edition; (PDF) covers the subjects of organizational behavior; operations management; and health services research. With a particular focus on Continuous Quality Improvement (CQI) and Total Quality Management (TQM); the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations; including hospital laboratories; public health departments; primary care clinics; and academic health centers. Significantly revised throughout; the 5th Edition offers a greater focus on application techniques; and features 14 chapters in lieu of the prior edition’s 20 chapters; making it an even more effective teaching and learning tool. New chapters have been incorporated on Lean Six Sigma (6); Implementation Science (3); and Classification and the Reduction of Medical Errors (10).
NOTE: This only includes the ebook McLaughlin and Kaluzny’s Continuous Quality Improvement in Health Care; 5th edition; in PDF. No access codes included.