Privacy Policy

Privacy Policy

Your privacy is important to us. It is TheBuki’s policy to respect your privacy and comply with applicable laws and regulations regarding personal information we may collect about you, including through our website, https://www.thebuki.com/, and any other websites or services we own and operate.

This Privacy Policy is effective as of October 2026 and was last updated in October 2026.

Information We Collect

The information we collect may include information that you knowingly and actively provide to us when using our website, purchasing products, contacting us, or otherwise interacting with our services, as well as certain information automatically provided by your device when accessing our website.

Log and Technical Data

When you visit our website, our servers and service providers may automatically collect standard information provided by your web browser or device.

This information may include:

  • Your Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Pages you visit

  • Date and time of your visit

  • Time spent on individual pages

  • Referring website or source

  • General geographic information derived from your IP address

  • Technical information relating to errors or website performance

Although some of this information may not identify you by itself, it may be possible to combine it with other information to identify or distinguish individual users.

Personal Information

Depending on how you interact with TheBuki, we may collect personal information including:

  • Name

  • Email address

  • Billing information

  • Order and transaction information

  • Account information, if applicable

  • Communications you send to us

  • Information you voluntarily provide when contacting customer support

Payment information may be processed by third-party payment providers. TheBuki may not directly store complete credit or debit card information when payments are processed by these providers.

Reasons for Processing Your Personal Information

We collect and use personal information only when we have a legitimate reason or other lawful basis for doing so.

We aim to collect only the information reasonably necessary to operate our website, process transactions, deliver digital products, provide customer support, prevent fraud, improve our services, and comply with applicable legal obligations.

Collection and Use of Information

We may collect personal information when you:

  • Visit or browse our website

  • Purchase a product

  • Create or use an account, where applicable

  • Contact us through our website

  • Contact us by email

  • Communicate with us through social media or similar services

  • Request customer support or a refund

  • Subscribe to communications, where available

  • Mention or interact with TheBuki on social media

We may use the information we collect to:

  • Process and manage orders

  • Deliver purchased digital products

  • Process or investigate payment transactions

  • Provide customer service

  • Respond to questions, refund requests, and support inquiries

  • Maintain and improve our website and services

  • Diagnose technical problems

  • Detect, investigate, and prevent fraud, abuse, and unauthorized activity

  • Maintain appropriate business and transaction records

  • Send service-related communications

  • Send marketing communications where permitted by applicable law

  • Comply with legal, accounting, regulatory, or reporting obligations

We may combine information collected directly from you with information obtained from trusted service providers or other legitimate sources where permitted by applicable law.

Payment Processing

Payments made through TheBuki may be processed by third-party payment processors.

These providers may collect information necessary to process your transaction, including payment card details, billing information, and transaction information.

Their collection and processing of your information may also be governed by their respective privacy policies and terms.

TheBuki generally does not receive or store your complete payment card number when payment information is handled directly by a third-party payment processor.

Security of Your Personal Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

Where required, we will respond to data breaches in accordance with applicable laws and regulations.

If you create an account with TheBuki, you are responsible for maintaining the confidentiality and security of your password and account credentials.

How Long We Keep Your Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the nature of the information and our legal, accounting, fraud-prevention, transaction-record, or reporting requirements.

When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it.

In some circumstances, we may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, or maintain legitimate business records.

Children’s Privacy

Our website and services are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information belonging to a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it where required.

International Transfers of Personal Information

The personal information we collect may be stored or processed in countries where TheBuki, our hosting providers, payment processors, technology providers, or other service providers maintain facilities.

As a result, your information may be transferred to and processed in countries other than the country in which you live.

Data protection and privacy laws in those countries may differ from the laws applicable in your jurisdiction.

Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information receive appropriate protection.

Your Rights and Controlling Your Personal Information

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on your consent

  • Opt out of certain marketing communications

  • Request additional information regarding how your personal information is processed

These rights may be subject to exceptions and limitations under applicable law.

If you have previously agreed to receive marketing communications from us, you may change your preferences or unsubscribe from those communications at any time.

We may request information necessary to verify your identity before responding to certain privacy-related requests.

If you believe that information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to review and, where appropriate, correct the information.

If you believe we have violated applicable privacy or data protection laws, you may contact us with details of your concern. We will review your complaint and respond as appropriate.

Depending on your jurisdiction, you may also have the right to submit a complaint to an appropriate privacy regulator or data protection authority.

Use of Cookies

TheBuki may use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with the website, maintain website security, and improve the user experience.

Cookies are small pieces of data stored on your device when you visit a website.

We may use cookies for purposes including:

  • Maintaining website functionality

  • Remembering user preferences

  • Managing shopping cart and checkout functionality

  • Website security and fraud prevention

  • Understanding website traffic and usage

  • Measuring website performance

  • Analytics

  • Marketing or advertising, where applicable

Some cookies may also be placed by third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website, including shopping cart, checkout, login, or other features.

Third-Party Service Providers

We may use third-party companies and service providers to help operate TheBuki.

These may include providers responsible for:

  • Website hosting

  • Content delivery

  • Payment processing

  • Email delivery

  • Website analytics

  • Security and fraud prevention

  • Customer support

  • Website functionality and maintenance

These providers may process personal information where necessary to provide their services to us.

We expect service providers handling personal information on our behalf to process that information appropriately and in accordance with applicable requirements.

External Links

Our website may contain links to websites or services operated by third parties.

We do not control these third-party websites and are not responsible for their content, security practices, privacy policies, or handling of personal information.

We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business operations, services, technologies, legal requirements, or privacy practices.

When we make changes, the updated Privacy Policy will be published on our website and the “last updated” date may be revised accordingly.

Where required by applicable law, we may provide additional notice or obtain consent before implementing material changes affecting how personal information is processed.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through our contact page:

https://www.thebuki.com/contact/

TheBuki
Website: https://www.thebuki.com/

Last updated: October 2026